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Cookie Policy
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. You can switch off these cookies in your browser settings but you may then not be able to access all or parts of our website.
- Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose so that they can serve you with relevant advertising on their websites.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
| Cookie Type | Provider | Cookie Name(s) | Purpose |
| Consent | CookieYes | Cookieyes-consent | This cookie is essential for our site to determine whether you’ve allowed non-essential cookies |
| Session | SafeKeep | safekeep_session | This cookie is essential for our site torecognise when you return to our site. |
| CSRF Protection | SafeKeep | XSRF-TOKEN | This cookie is essential for our site to protect against cross-site forgery. |
| Analytics | _ga, _gid, _gat | This cookie is used to collect information about how visitors use our website. We use the data to help us understand website traffic, user behaviour, and to improvise the content and performance of our site. | |
| Analytics | PostHog | ph_phc_*_* | This cookie is used by PostHog to track user interactions to our website. It helps us understand how users navigate and engage with our site so we can improve functionality and user experience. |
| Marketing | Meta | _fbp | This cookie is set by Meta (Facebook) to deliver advertisements to users who have previously visited our website. It helps track conversions from Facebook ads, optimise ad delivery, and build targeted audiences for future advertising. The data collected is pseudonymous and used for marketing analytics. |
| Support | HelpScout | help_scout_beacon, help_scout_beacon_session | HelpScout Beacon cookies used to provide customer support within our platform, remember your chat session, and ensure support messages are delivered properly. |
Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies. To deactivate the use of third party advertising cookies, you may visit the relevant consumer page to manage the use of these types of cookies.
Choices about cookies
You can choose which analytical, functionality and targeting cookies we can set through your browser settings. You can also choose to [“Reject All” OR “ Reject Non-Essential”] cookies in the cookie banner. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
Except for essential cookies, all cookies will expire after 1 year.
If you have any questions or concerns about our use of cookies, please send us an email at [email protected].
Do you want to accept analytics cookies?